🏡 Home & Decor
- France: Free delivery
- Europe: Free delivery
- International: Free shipping
- Fast processing: 24 to 48 business hours
- Returns possible within 30 days of receipt.
The product must be unused , in its original condition and complete packaging .
To initiate a return, contact us at: douceurmaisonshop@gmail.com 💌
⏳ If the order contains several products from different suppliers , they may be delivered separately , a few days apart.
🌿 Plants (shipped from our European greenhouses)
Our plants are shipped directly from various European partner greenhouses depending on the type of plant ordered.
Delivery times and areas vary depending on the greenhouse of origin:
☀️ La Serre du Sud - Netherlands · 1 to 7 business days
France, Belgium, Germany, Luxembourg, Netherlands, Italy, Spain, Austria, Denmark, Poland, Sweden.
❄️ The Northern Greenhouse - Germany · 1 to 6 business days
France, Belgium, Germany, Luxembourg, Netherlands, Italy, Austria, Denmark, Poland, Sweden.
🌸 The Artisans' Garden - France · 1 to 6 business days
France, Belgium, Germany, Luxembourg, Netherlands, Italy, Spain, Austria, Poland, Sweden.
🍂 The Greenhouse of the Seasons - Netherlands · 1 to 7 business days
France, Belgium, Germany, Luxembourg, Netherlands, Italy, Spain, Portugal, Austria, Denmark, Poland, Sweden.
✨ La Serre Bohème - Netherlands · 1 to 5 business days
France, Belgium, Germany, Luxembourg, Netherlands, Italy, Spain, Austria, Poland, Denmark, Sweden.
🌵 The Cactus Oasis - Spain · 1 to 6 business days
France, Belgium, Germany, Luxembourg, Netherlands, Italy, Spain, Austria, Denmark, Poland, Sweden.
🌿 The Eternal Garden - Netherlands · 1 to 5 business days
France, Belgium, Germany, Luxembourg, Netherlands, Italy, Spain, Austria, Poland.
🌾 La Serre Provençale - Netherlands · 1 to 10 business days
France, Belgium, Germany, Luxembourg, Netherlands, Italy, Spain, Austria, Czech Republic, Denmark, Poland, Sweden, Portugal, Slovenia, Slovakia, Ireland, Latvia, Lithuania, Hungary.
📦 These times include preparation and shipping from the original greenhouse.
- You will receive a tracking number as soon as it is shipped.
If your order contains several plants from different greenhouses, they may be delivered in several packages , a few days apart.
💚 Returns (live plants)
Live plants are not eligible for return .
- In case of logistical problems (plant damaged on arrival) , a full or partial refund , or a replacement plant , may be offered after assessment of the situation.
Please contact us within 48 hours of receipt , with a photo attached , at: douceurmaisonshop@gmail.com 💚