Privacy policy

Last updated: July 22, 2025

Douceur Maison operates this online boutique, including the website and all related services, to provide you with a personalized shopping experience (hereinafter the “Services”). This store is powered by Shopify, which enables us to deliver these Services.

This Privacy Policy explains how we collect, use, and share your personal information when you access our Services, make a purchase, or interact with us.
In the event of a conflict between our Terms & Conditions and this Privacy Policy, the latter shall prevail with respect to personal data.

1. Personal Information Collected

“Personal information” refers to any data that identifies you directly or indirectly. This may include:

Contact details: name, address, email, phone number, billing & shipping addresses
Payment information: credit card, bank account, transaction details
Account data: login credentials, preferences, settings
Purchase history: items viewed, ordered, returned, or exchanged
Customer service interactions
Technical data: IP address, device type, browser
Browsing behavior: pages viewed, time spent, interactions

2. Sources of Collection

We collect your data through:

Your actions: purchases, account creation, interactions
Your browsing activity: cookies and analytics tools
Our partners: technical providers, payment services, advertising platforms

3. Use of Data

Your personal information is used to:

Process orders, payments, deliveries, and returns
Send you order notifications and important updates
Offer personalized products and promotions
Protect your account and prevent fraud
Comply with legal obligations

4. Data Sharing

Your information may be shared only with:

Shopify, our e-commerce platform
Technical providers: payments, logistics, email services
Marketing partners for targeted advertising
Authorities, if required by law

5. Shopify

Shopify collects certain technical and behavioral data to ensure security, proper operation, and continuous improvement of the platform.
More info: Shopify Privacy Policy

6. Third-Party Websites

Our website may contain links to third-party platforms. We recommend reviewing their privacy policies, as we are not responsible for their data practices.

7. Minors’ Data

Our website is not intended for individuals under 16 years of age.
If you are a parent or guardian and believe a minor has shared their data with us, please contact us to request deletion.

8. Security & Data Retention

We implement reasonable security measures to protect your personal information.
Retention periods depend on the purpose: order processing, legal obligations, dispute management, etc.