🏡 Home & Decoration
- France: Free delivery
- Europe: Free delivery
- International: Free delivery
- Fast processing: 24 to 48 working hours
- Returns possible within 30 days of receipt.
The product must be unused , in its original condition and complete packaging .
To initiate a return, contact us at: douceurmaisonshop@gmail.com 💌
⏳ If the order contains several products from different suppliers , they may be delivered separately , a few days apart.
🌿 Plants (shipped from our European greenhouses)
Our plants are shipped directly from various European partner greenhouses depending on the type of plant ordered.
Delivery times and areas vary depending on the greenhouse of origin:
☀️ La Serre du Sud - Netherlands · 1 to 7 working days
France, Belgium, Germany, Luxembourg, Netherlands, Italy, Spain, Austria, Denmark, Poland, Sweden.
❄️ La Serre du Nord - Germany · 1 to 6 working days
France, Belgium, Germany, Luxembourg, Netherlands, Italy, Austria, Denmark, Poland, Sweden.
🌸 Le Jardin des Artisans - France · 1 to 6 working days
France, Belgium, Germany, Luxembourg, Netherlands, Italy, Spain, Austria, Poland, Sweden.
🍂 La Serre des Saisons - Netherlands · 1 to 7 working days
France, Belgium, Germany, Luxembourg, Netherlands, Italy, Spain, Portugal, Austria, Denmark, Poland, Sweden.
✨ La Serre Bohème - Netherlands · 1 to 5 working days
France, Belgium, Germany, Luxembourg, Netherlands, Italy, Spain, Austria, Poland, Denmark, Sweden.
🌵 Cactus Oasis - Spain · 1 to 6 working days
France, Belgium, Germany, Luxembourg, Netherlands, Italy, Spain, Austria, Denmark, Poland, Sweden.
🌿 The Eternal Garden - Netherlands · 1 to 5 working days
France, Belgium, Germany, Luxembourg, Netherlands, Italy, Spain, Austria, Poland.
🌾 La Serre Provençale - Netherlands · 1 to 10 working days
France, Belgium, Germany, Luxembourg, Netherlands, Italy, Spain, Austria, Czech Republic, Denmark, Poland, Sweden, Portugal, Slovenia, Slovakia, Ireland, Latvia, Lithuania, Hungary.
📦 These times include preparation and shipping from the greenhouse of origin.
- You will receive a tracking number upon shipment.
If your order contains several plants from different greenhouses, they may be delivered in several packages , a few days apart.
💚 Returns (live plants)
Live plants are not eligible for return .
- In the event of a logistical problem (plant damaged on arrival) , a total or partial refund , or a resend of the plant , may be offered after evaluation of the situation.
Please contact us within 48 hours of receipt , with photo in support , at: douceurmaisonshop@gmail.com 💚